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PRIVACY POLICY

Effective date: 01 January 2026
Website: https://www.northmountproperty.co.uk/
Company: Northmount Property (a trading name of DSL Trading Limited)
Registered Office: Bank House, Bury Old Road, Salford, M7 4PX
Email: info@northmountproperty.co.uk
Telephone: 0330 179 8388

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1. Introduction

Northmount Property (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, contact us, or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of UK data protection law, DSL Trading Limited is the data controller.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

 

2. Information We Collect

We may collect and process the following categories of personal data:

a. Contact Information

  • Name

  • Email address

  • Telephone number

(when submitted via enquiry forms, email, or other communications)

b. Usage and Technical Data

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited and time spent on the website

c. Communication Data

  • Enquiries, correspondence, or messages you send to us

  • Feedback and other information you provide

d. Marketing Preferences

  • Your communication preferences where you opt in to receive updates or newsletters

e. Financial and Identity Data (where applicable)

  • Information obtained through credit reference agencies as part of application, affordability, or due-diligence processes

 

3. How We Collect Your Data

We collect personal data in the following ways:

  • Directly from you when you complete forms, submit enquiries, or contact us

  • Automatically through cookies, analytics tools, and similar technologies when you use our website

  • Indirectly from third parties, including credit reference agencies, where permitted by law

 

4. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you have given clear permission (e.g. marketing communications)

  • Contractual necessity – to respond to enquiries or provide requested services

  • Legitimate interests – to operate, improve, and secure our business and website, where your rights are not overridden

  • Legal obligation – where processing is required by law or regulation

 

5. How We Use Your Personal Data

We use personal data to:

  • Respond to enquiries and communications

  • Assess applications and carry out due diligence

  • Provide and improve our website and services

  • Send marketing communications only where you have opted in

  • Monitor website usage and performance

  • Prevent fraud and protect our business

  • Comply with legal and regulatory obligations

 

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality and analyse website usage.

We may use analytics tools (such as Google Analytics or Wix Analytics) that collect anonymised usage data, including IP addresses where anonymisation is enabled.

You can manage or disable cookies through your browser settings or via any cookie consent mechanism we provide.

 

7. Sharing Your Information

We do not sell your personal data.

We may share personal data with:

  • Service providers who support our operations (e.g. website hosting, analytics, IT services)

  • Professional advisers (e.g. legal, financial, compliance)

  • Credit reference agencies (where applicable)

  • Regulatory or law-enforcement authorities where required by law

All third parties are required to respect data-protection laws and process data securely.

 

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

Access to personal data is restricted to authorised personnel only.

 

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, including:

  • responding to enquiries

  • complying with legal and regulatory obligations

  • resolving disputes

  • maintaining business and security records

When data is no longer required, it is securely deleted or anonymised.

 

10. Your Data Protection Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent where processing is based on consent

  • Request data portability – you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another organisation where this is technically feasible

  • Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

To exercise your rights, contact: info@northmountproperty.co.uk

 

11. Provision of Personal Data and Consequences of Not Providing It

The provision of certain personal data is primarily contractual and, in some circumstances, required to meet legal and regulatory obligations.

Personal data is required to:

  • enter into and perform contracts with customers, suppliers, or business partners;

  • process enquiries, manage accounts, and deliver goods and services;

  • verify identity and prevent fraud; and

  • comply with applicable legal, regulatory, accounting, and tax obligations.

If you choose not to provide required personal data:

  • we may be unable to enter into a contract with you;

  • we may be unable to fulfil requests, supply goods, or provide services;

  • we may be unable to conduct necessary verification, compliance, or fraud-prevention checks; and

  • as a result, our services may be delayed, restricted, or declined.

Where personal data is requested for optional purposes, such as marketing communications, providing this data is not mandatory, and you may withdraw your consent at any time without affecting your ability to receive goods or services from us.

 

12. International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including International Data Transfer Agreements (IDTAs) or adequacy regulations approved by the UK Government.

 

13. Children’s Privacy

Our website is intended for business users and is not directed at children under the age of 13.

We do not knowingly collect personal data from children under 13 without parental consent.

 

14. Automated Decision-Making and Profiling

We may use automated processes, including profiling, as part of creditworthiness, affordability, or fraud-prevention assessments.

These processes do not produce decisions with legal or similarly significant effects without appropriate safeguards, and you have the right to request human intervention where applicable.

 

15. Credit Reference and Affordability Checks

To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).

We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.

Creditsafe Business Solutions Limited
Authorised and regulated by the Financial Conduct Authority
FCA Firm Reference Number: 742313

TransUnion International UK Limited
Authorised and regulated by the Financial Conduct Authority
FCA Firm Reference Number: 805757

The information we receive may include data relating to your identity, credit commitments, payment history, and public-record information.

This data is used solely for legitimate business purposes, including:

  • creditworthiness and affordability assessment

  • identity verification

  • fraud prevention

  • compliance with legal and regulatory obligations

Processing is carried out in accordance with applicable data-protection laws.

Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:

 

16. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date at the top of this page.

We encourage you to review this policy periodically.

 

17. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Email: info@northmountproperty.co.uk
Telephone: 0330 179 8388
Address: Bank House, Bury Old Road, Salford, M7 4PX

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